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Ready to speak with a mortgage and protection adviser?
 

Click the link below to book your appointment at a time that suits you.

The Mortgage Store NI is a retail mortgage broker based in Northern Ireland, offering expert guidance on mortgages and various insurances

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With access to a comprehensive panel of lenders, we search the market to find a product that suits your needs at a competitive rate. Whether you’re looking to reduce your current repayments, save money, or secure the right deal, we’re here to help
 

We’re also specialists in supporting first-time buyers, making the journey onto the property ladder clear and straightforward from start to finish

Insurances

We offer a wide range of insurance products to suit your needs, whatever your circumstances.

MORTGAGES

. Whether you’re a first-time buyer, property investor, moving home, or looking to remortgage, we’re here to guide you every step of the way.

Mortgages

Specialist, tailored Advice with a comprehensive panel of lenders

Family Protection

Having family protection in place provides peace of mind, knowing that if the worst were to happen, your loved ones would be financially supported.

 Mortgage Protection

Mortgage protection is important because it helps safeguard your family’s home by paying off the mortgage if you’re diagnosed with a serious illness or pass away unexpectedly.

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WHY CHOOSE US?

Whether you’re stepping onto the property ladder for the first time or returning as a valued client, The Mortgage Store is here to support you every step of the way. We work with a wide network of lenders to find a deal tailored to your needs, handling all the paperwork on your behalf. Our goal is to make the process as smooth and straightforward as possible, reducing stress and removing the uncertainty that often comes with buying or selling a home.

Weekends & Late Appointments Available upon request

FREE Initial Consultation

IMPORTANT INFORMATION
Your property may be repossessed if you do not keep up repayments on your mortgage.
Our typical fee ranges between £0 and £500. The amount we charge is dependent on the amount of research and administration required.
DISCLOSURE
The Mortgage Store is a trading name of Richard Chambers who is an Appointed Representative of PRIMIS Mortgage Network, a trading name of First Complete Limited. First Complete Limited is authorised and regulated by the Financial Conduct Authority The Financial Conduct Authority does not regulate some forms of Buy to Let.
The guidance and/or advice contained within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK.
COMPLAINTS POLICY
We are committed to providing a professional service to all our customers.
If you are unhappy then we want to hear about it so we can try to put things right. With this in mind, we have the following complaints procedure in place.
You can make a complaint by any reasonable means including telephone, letter, or email.
Our contact information: 
• Write to: Richard Chambers, The Mortgage Store NI, 2A Main Street,Ballynahinch,BT24 8DN
• Telephone: 02897 440707
• Email: info@themortgagestoreni.co.uk
If you prefer, you can also refer your complaint to PRIMIS directly using the following contact details:
• Write to – PRIMIS Mortgage Network, Customer Resolution Team, Ground Floor, Birmingham
Business Park, B37 7YT.
• Telephone: 0121 767 1139
• Email: complaints.solihull@primis.co.uk
You can also complain via their website: https://www.primis.co.uk/privacy-notices/complaints/
The same section of the website contains more information about PRIMIS’ role in complaints handling
and about how Appointed Representative relationships work.
CUSTOMER PRIVACY NOTICE
During the course of dealing with us we will ask you to provide us with detailed personal information relating to your existing circumstances, your financial situation and, in some cases, your health and family health history (Your Information).
We would like to explain to you what we will need to do with Your Information, and the various rights you have in relation to Your Information.
This document can be viewed in full by using this link: CUSTOMER PRIVACY NOTICE

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